We welcome your questions and feedback
14 Albemarle Street
Mayfair, London W1S 4HW
United Kingdom
Monday to Friday
9:00 AM - 5:30 PM GMT
All our educational materials are delivered digitally via email within 24 hours of order confirmation. You will receive files in PDF format, compatible with all major devices and e-readers. We also provide access to a web-based reader for convenient viewing.
While our standard packages cover broad topics, we occasionally undertake bespoke research projects for academic institutions, documentary productions, and heritage organisations. Contact us with your specific requirements and we will discuss whether we can assist.
We offer a 14-day satisfaction guarantee on all guide purchases. If the materials do not meet your expectations, contact us within this period for a full refund. We may ask for brief feedback to help us improve our offerings.
Yes. Historical research continues to evolve, and we periodically revise our guides to reflect new discoveries and scholarly interpretations. Purchasers receive updated versions automatically at their registered email address.
Communications sent via email are typically responded to within 2 working days during business hours. Response times may vary during UK public holidays. We do not provide telephone support. For order-related queries, please include your order reference number if applicable.